Terms and Conditions

SMS Program

SUNPRIME SOLUTION LLC

Effective Date: August 1, 2025

Program Name

SUNPRIME SOLUTION LLC

DBA name: SUNPRIME SOLUTION, registered under the legal entity SUNPRIME SOLUTION LLC.

Program Description

By subscribing to the SMS program of SUNPRIME SOLUTION LLC, you will receive text messages related to:

• Appointment scheduling and confirmations

• Service reminders and job status notifications

• Special promotions and seasonal offers

• Customer service communications

• Other relevant information about our roofing services

Message frequency may vary depending on your interaction with our services.

Opt-In Confirmation

By submitting your phone number through our web form and checking the SMS consent box, you expressly agree to receive text messages from SUNPRIME SOLUTION LLC at the number provided. Your consent is not a condition of purchasing any product or service.

Opt-Out Instructions

You may cancel the SMS service at any time. Reply STOP to any message to unsubscribe. After sending STOP, you will receive a final confirmation message.

Once confirmed, you will no longer receive SMS messages from us unless you re-subscribe.

Re-Subscription Instructions

If you wish to re-subscribe after opting out, simply complete the subscription form again on our website. By submitting the form, you agree to resume receiving SMS messages from SUNPRIME SOLUTION LLC.

Help Instructions

If you need assistance with our messaging program, reply HELP to any message. You may also contact us directly at:

• Email: [email protected]

• Website: https://sunprimesolution.gighopp.com

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. SUNPRIME SOLUTION LLC is not responsible for delays or failures in the receipt of SMS messages related to this program.

Message and Data Rates

Message and data rates may apply to both messages you receive and messages you send.

Message frequency may vary. If you have questions about your messaging or data plan, please contact your mobile service provider. Standard carrier rates apply.

Mobile Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any third parties, except:

• Aggregators

• Messaging service providers

• Communication infrastructure providers

These exceptions apply solely for the purpose of enabling and delivering our SMS services.

Privacy Policy

For more information about how we collect, use, and protect your personal information, including your phone number and SMS consent data, please review our full Privacy Policy at:

• https://sunprimesolution.gighopp.com/privacy-policy

Industry Compliance

This SMS program complies with CTIA messaging principles and best practices, the Telephone Consumer Protection Act (TCPA), and all applicable federal and state regulations related to commercial messaging.

We are committed to responsible, transparent, and lawful communication.

Legal Compliance and Eligibility

By subscribing to this SMS program, you confirm that:

• You are at least 18 years old or have consent from a parent or legal guardian

• You are the owner or authorized user of the phone number provided

• You fully agree to these Terms and Conditions

• Your consent to receive SMS messages is voluntary and not a condition of purchase

Use of this service is subject to all applicable federal and state laws. SUNPRIME SOLUTION LLC reserves the right to modify or terminate this SMS program at any time, with or without prior notice.